FAQ & Troubleshooting

Get help with Ingage

• Getting Support
• Updating the Ingage App
• Troubleshooting Ingage
• Ingage FAQ
• Assistance Logging In with Single Sign-On
• Whitelist Domains
• Firewall & Antivirus software exclusion recommendations for Ingage on Desktop
• Presenting with a remote clicker
• “Stubs File is Corrupted, Contact Support.”
• Why are there black bars on the sides of my presentation on iPad?
• Have not received Invite Email to set up Ingage Account
• Added users in Teams and now they're red
• Ingage opening on a monitor that is no longer connected (Windows)
• Where can I access video tutorials?
• Where is my content?