Firewall & Antivirus software exclusion recommendations for Ingage on Desktop

To pre-empt such issues with Ingage Presentations on the Desktop, the below folder paths can be added to your antivirus’ exceptions list.

Note: If you’re unsure about adding exceptions to your antivirus product, please contact your IT administrator or your antivirus software provider for assistance.

• C:\Users\UserName\AppData\Roaming\Ingage\
• C:\Users\UserName\AppData\Local\Programs\Ingage\

• /Users/UserName/Library/Application\ Support/ingage/
• /Users/UserName/Library/Saved\ Application\ State/com.scrollmotion.ingage.savedState

If you’re using an antivirus program that contains web-based exceptions, the following domains can be added to your antivirus web exceptions list:

• *.ingage.io
• *.scrollmotion.com
• *.ssc-content-prd.s3.amazonaws.com
• *.cloudfront.net
• *.convertapi.com
• *.mixpanel.com