In order to add new users to your account, a user with the Billing Admin role need to process the task. If this is your role, please follow the guide below. If you are not, please consult with the Billing Admin user in your company.
If you need to allow for additional Billing Admin users, please consult the steps in this article.
To add more users to an Ingage Pro account follow these steps:
From the Teams Console, click Manage in left side bar
Click Users within the manage menu
Click Add Users button in the upper right corner of the page
Specify user details, including:
Their email address
Their Company Role, more information on Roles for Companies and Teams
Click Add to List button to the left of the user Role
Repeat steps 5 - 6 for any additional users
Click Add Users button in the lower right corner of the pop up
What happens if I cannot contact the Billing Admin?
We require contact with the Billing Admin regarding adding users to the account. If you cannot contact your Billing Admin to have a user added to an Ingage Pro account, please reach out to Ingage Support.