Ingage App Compatibility
Please note: The Ingage app is not available for Chromebook or Android
Platform | Ingage App Supported |
Mac (Intel, macOS 13 Ventura) | YES |
Mac (Intel, macOS 14 Sonoma) | YES |
Mac (Intel, macOS 15 Sequoia) | YES |
Mac (Apple Silicon, macOS 13 Ventura) | YES |
Mac (Apple Silicon, macOS 14 Sonoma) | YES |
Mac (Apple Silicon, macOS 15 Sequoia) | YES |
Windows 10 x86 (Intel/AMD) | YES |
Windows 11 x86 (Intel/AMD) | YES |
Windows 10 ARM | YES - Ingage Web only |
Windows 11 ARM | YES - Ingage Web only |
iPad (iPadOS 18) | YES |
iPad (iPadOS 26) | YES |
Android Tablet | YES - Ingage Web only |
Amazon Fire Tablet | YES - Ingage Web only |
Chromebook/ChromeOS | YES - Ingage Web only |
To continue using Ingage on the iPad app, your device will need to be replaced with models that support iPadOS 18 or later. You can review compatible models below.
Device Family | Model / Generation | Release Year | Supports iPadOS 18 | Supports iPadOS 26 |
iPad (base model) | iPad (5th Gen) | 2017 | ❌ No | ❌ No |
| iPad (6th Gen) | 2018 | ❌ No | ❌ No |
| iPad (7th Gen) | 2019 | ✅ Yes | ❌ No |
| iPad (8th Gen) | 2020 | ✅ Yes | ✅ Yes |
| iPad (9th Gen) | 2021 | ✅ Yes | ✅ Yes |
| iPad (10th Gen) | 2022 | ✅ Yes | ✅ Yes |
iPad mini | iPad mini (5th Gen) | 2019 | ✅ Yes | ✅ Yes |
| iPad mini (6th Gen) | 2021 | ✅ Yes | ✅ Yes |
iPad Air | iPad Air (3rd Gen) | 2019 | ✅ Yes | ✅ Yes |
| iPad Air (4th Gen) | 2020 | ✅ Yes | ✅ Yes |
| iPad Air (5th Gen) | 2022 | ✅ Yes | ✅ Yes |
| iPad Air (6th Gen – M2)** | 2024 | ✅ Yes | ✅ Yes |
iPad Pro 11-inch | iPad Pro (1st Gen) | 2018 | ✅ Yes | ✅ Yes |
| iPad Pro (2nd Gen) | 2020 | ✅ Yes | ✅ Yes |
| iPad Pro (3rd Gen M2)** | 2022 | ✅ Yes | ✅ Yes |
| iPad Pro (4th Gen M4)** | 2024 | ✅ Yes | ✅ Yes |
iPad Pro 12.9-inch | iPad Pro (3rd Gen) | 2018 | ✅ Yes | ✅ Yes |
| iPad Pro (4th Gen) | 2020 | ✅ Yes | ✅ Yes |
| iPad Pro (5th Gen M1)** | 2021 | ✅ Yes | ✅ Yes |
| iPad Pro (6th Gen M2)** | 2022 | ✅ Yes | ✅ Yes |
| iPad Pro (7th Gen M4)** | 2024 | ✅ Yes | ✅ Yes |
Finding System Information on Mac
To find system information on a Mac computer:
Click on the Apple Logo in the upper left corner of your screen
In the drop down menu, select About this Mac
Here you'll find the the macOS version (operating system) and Chip details (processor information)
Finding System Information on Windows
To find system information on a Windows device:
Click Start
Click Settings
Click System
Click About
Here you'll find the Edition (operating system) and Processor information
Alternatively, in the Windows Search box, you can type in "info" and open System Information.
Ingage is not supported on ARM processor powered devices. Examples of ARM processors that are common to Windows include: Microsoft SQ1, Microsoft SQ2, Microsoft SQ3, Snapdragon 7c.
Finding System Information on iOS
To find system information on an iPhone/iPad device:
Click on the Settings app icon
In the menu, select General
Select About at the top of the list of options.
Here you'll find the iOS version (operating system) and the model name.
Downloading Ingage
If you set up your account via your Ingage welcome email, you will be prompted to download the application at the end of your account creation process. If you did not receive the email, or need to download the application on a new device, use the following guide.
To download the Ingage App:
Select the application that suites the device you're on
Ingage for iPad
Ingage Desktop for Mac
Ingage Desktop for Windows
Follow the instructions provided by the installer. If facing any issues on Desktop, continue below for download guides
Downloading Ingage Desktop for Mac
To download the Ingage App on your Mac:
Visit ingage.io/download
Click the macOS button. The installer file will be saved to your Downloads folder
Locate the Presentations.zip file in your Downloads folder
Double-click the Presentations.zip file to unzip and extract the installer
Note: Your Mac may automatically unzip the file, skip to the next stepThe Ingage Desktop-x.y.z.dmg installer is displayed
Note: x.y.z denotes the version number for the installDouble-click on the Ingage Desktop-x.y.z.dmg file to open the app installer
Click on the Ingage Desktop file and drag it into the Applications folder
Note: Your Mac may prompt you to authenticate to complete the install
Open the Applications folder
Double-click on the Ingage Desktop app icon to open Ingage Presentations for Desktop
On first launch of Ingage Desktop, macOS will prompt you to verify the security of the download
Note: Applications not downloaded from the Apple App Store are checked for safety when you try to open them.Click the Open button to continue opening Ingage Desktop
Downloading Ingage Desktop for Windows
To download the Ingage App on your Windows device:
Visit ingage.io/download
Click the Windows button
Locate the Presentations.zip file in your Downloads folder
Find the Presentations.zip file and extract the contents of the ZIP file (right-click, Extract) Note: Your Windows PC may automatically unzip the file, skip to the next step
The Ingage Desktop Setup x.y.z.exe installer is displayed
Note: x.y.z denotes the version number for the installDouble-click on the Ingage Desktop Setup x.y.z.exe file to open the app installer
The a Windows protected your PC prompt will be displayed
Note: This dialog is presented as part of the Windows security system. The message indicates that Microsoft is not familiar with the application being run. This is intended to intervene if a site or application has been identified as malicious, but also in this case, when the application is unknown to Microsoft.
Click the More Info link
A Windows protected your PC prompt will be displayed
Click the Run anyway button, the Ingage Setup application will begin the installation process
Video Resources
Having problems? Try out these troubleshooting steps at the following link: Ingage Desktop for Windows Installation Troubleshooting