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Downloading the Ingage App

The Ingage App is available on Windows, Mac and iOS, and is the only way to create and present your interactive Ingage Content.

Zakk Rome avatar
Written by Zakk Rome
Updated over 3 months ago

Ingage App Compatibility

Please note: The Ingage app is not available for Chromebook or Android

Platform

Ingage App Supported

Mac (Intel, macOS 12 Monterey)

YES

Mac (Intel, macOS 13 Ventura)

YES

Mac (Intel, macOS 14 Sonoma)

YES

Mac (Intel, macOS 15 Sequoia)

YES

Mac (Apple Silicon, macOS 12 Monterey)

YES

Mac (Apple Silicon, macOS 13 Ventura)

YES

Mac (Apple Silicon, macOS 14 Sonoma)

YES

Mac (Apple Silicon, macOS 15 Sequoia)

YES

Windows 10 x86 (Intel/AMD)

YES

Windows 11 x86 (Intel/AMD)

YES

Windows 10 ARM

NO

Windows 11 ARM

NO

iPad (iPadOS 15)

YES

iPad (iPadOS 16)

YES

iPad (iPadOS 17)

YES

iPad (iPadOS 18)

YES

Android Tablet

NO

Amazon Fire Tablet

NO

Chromebook/ChromeOS

NO

Finding System Information on Mac

To find system information on a Mac computer:

  1. Click on the Apple Logo in the upper left corner of your screen

  2. In the drop down menu, select About this Mac

  3. Here you'll find the the macOS version (operating system) and Chip details (processor information)

Finding System Information on Windows

To find system information on a Windows device:

  1. Click Start

  2. Click Settings

  3. Click System

  4. Click About

  5. Here you'll find the Edition (operating system) and Processor information

Alternatively, in the Windows Search box, you can type in "info" and open System Information.

Ingage is not supported on ARM processor powered devices. Examples of ARM processors that are common to Windows include: Microsoft SQ1, Microsoft SQ2, Microsoft SQ3, Snapdragon 7c.

Downloading Ingage

If you set up your account via your Ingage welcome email, you will be prompted to download the application at the end of your account creation process. If you did not receive the email, or need to download the application on a new device, use the following guide.

To download the Ingage App:

  1. Visit https://www.ingage.io/download

  2. Select the application that suites the device you're on

    • Ingage for iPad

    • Ingage Desktop for Mac

    • Ingage Desktop for Windows

  3. Follow the instructions provided by the installer. If facing any issues on Desktop, continue below for download guides

Downloading Ingage Desktop for Mac

To download the Ingage App on your Mac:

  1. Visit ingage.io/download

  2. Click the macOS button. The installer file will be saved to your Downloads folder

  3. Locate the Presentations.zip file in your Downloads folder

  4. Double-click the Presentations.zip file to unzip and extract the installer
    ​Note: Your Mac may automatically unzip the file, skip to the next step

  5. The Ingage Desktop-x.y.z.dmg installer is displayed
    ​Note: x.y.z denotes the version number for the install

  6. Double-click on the Ingage Desktop-x.y.z.dmg file to open the app installer

  7. Click on the Ingage Desktop file and drag it into the Applications folder
    ​Note: Your Mac may prompt you to authenticate to complete the install
    ​

    ingage_desktop_installer

  8. Open the Applications folder

  9. Double-click on the Ingage Desktop app icon to open Ingage Presentations for Desktop

    ingage_desktop

  10. On first launch of Ingage Desktop, macOS will prompt you to verify the security of the download
    ​Note: Applications not downloaded from the Apple App Store are checked for safety when you try to open them.

  11. Click the Open button to continue opening Ingage Desktop

    ingage_install_confirm

Downloading Ingage Desktop for Windows

To download the Ingage App on your Windows device:

  1. Visit ingage.io/download

  2. Click the Windows button

  3. Locate the Presentations.zip file in your Downloads folder

  4. Find the Presentations.zip file and extract the contents of the ZIP file (right-click, Extract) Note: Your Windows PC may automatically unzip the file, skip to the next step

  5. The Ingage Desktop Setup x.y.z.exe installer is displayed
    ​Note: x.y.z denotes the version number for the install

  6. Double-click on the Ingage Desktop Setup x.y.z.exe file to open the app installer
    The a Windows protected your PC prompt will be displayed
    ​Note: This dialog is presented as part of the Windows security system. The message indicates that Microsoft is not familiar with the application being run. This is intended to intervene if a site or application has been identified as malicious, but also in this case, when the application is unknown to Microsoft.
    ​

  7. Click the More Info link

  8. A Windows protected your PC prompt will be displayed

  9. Click the Run anyway button, the Ingage Setup application will begin the installation process
    ​

Video Resources

Download Ingage on iPad

Download Ingage on Mac

Download Ingage on Windows

Having problems? Try out these troubleshooting steps at the following link: Ingage Desktop for Windows Installation Troubleshooting

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