-
Announcements
-
Troubleshooting
-
Getting Started with Ingage
-
Ingage Administration
-
Roles and Permissions
-
Ingage Teams
-
Create Presentations on iPad
- Button Types
- About the Storyboard
- How to Import PDF File
- How to Adjust Images/Videos In Your Presentation
- Presentations Sort Options
- How to Adjust Text Size & Styling
- How to Add a Page to Your Presentation
- How to Import Keynote File
- How to Use a HTML Page
- How to Use an Impact Page
- How to Import PPTX File
- Using PDFs with the Web button
- How to Swap Images in a Gallery Page
- How to Use a Scrollmotion Page
- How to Use Video Page
- Understanding the Ingage Presentations UI
- How to Use a Compare Page
- How to Create a New Presentation - Choose a Template
- How to Access Device Photos and Video
- How to Use a Gallery Page
- How to Use a Freestyle Page
- Adding Interactivity
- How to Add a Section to Your Presentation
- Add Images and Videos with Drag and Drop on iPad
- Text Styling
- How to Make Text Entry More Efficient
- How to a Add Logo
- Presentations Library
- How to Access Assets from iCloud Drive, Dropbox, Box, Google Drive, or OneDrive
- Button Pulse Animation
- How to Add a Button to a Page
- How to Access Assets from Other Apps using Drag and Drop
- How to Add PPTX slides to Existing Presentation
- How to Edit an Existing Presentation
- How to Use Page Edit Power Moves
- How to Access Free Stock Images & Video
- How to Use a Grid Page
- How to Import Images
- How to Add a Cover to Your Presentation
- How to Size/Resize Your Images and Video
- How to Hide, Delete and Duplicate Pages Using Power Moves
- How to Change the Layout of a Page
- How to Create a New Presentation - Build your Own
- Importing Designs to Ingage Presentations
- Table of Content (TOC) - All Pages Button
- How to Add More Images to a Gallery Page
- Create Presentations on iPad - (Video)
- How to Move Sections Within a Presentation
- How to Replace Images/Videos in Your Presentation
- How to Duplicate a Presentation
- Pulse Animation
- How to Create a New Presentation
- How to Access Assets from Your iOS Photo Library
- How to Use a Deck Page
- PDFs with the Web button
- Introduction to new Pop Up Features (iPad)
-
Create Presentations on Desktop
- Desktop Presentations
- Page Types
- Button Pulse Animation on Desktop
- How to Add a Page to Your Presentation on Desktop
- How to Delete a Presentation on Desktop
- Table of Content (TOC) - All Pages Button (Desktop)
- How to Remove Download on Desktop
- How to Undo on Desktop
- Ingage Presentations Keyboard Shortcuts for Desktop
- Firewall & Antivirus software exclusion recommendations for Ingage on Desktop
- How to Create a New Presentation on Desktop
- Presentation Page Types on Desktop
- How to Use File Button on Desktop
- Manually Checking for Software Updates on Desktop (Mac)
- Manually Checking for Software Updates on Desktop (Windows)
- How to Use a Gallery Page on Desktop
- How to Use a HTML Page on Desktop
- How to Add PPTX slides to Existing Presentation on Desktop
- How to Copy and Paste Pages on Desktop
- Introduction to new Pop Up Features (Desktop)
-
IdeaPanel
-
Share your Presentations
- Share your Content
- How to Share a Presentation for Pro Users
- How to Change the Account Display Name and Icon Image
- How to Show Gestures On-Screen
- How to Push Changes to a Shared Presentation
- Web Sharing URL Domain and Formatting
- How to Share a Presentation for Pro Users on Desktop
- How to Unshare a Presentation
- Deeplink
-
Managing Content
-
Video Tutorials
-
Virtual Selling
-
Archive
- Getting Started with Presentations
- Purchasing Presentations
- How to Cancel an Ingage Presentations Subscription Purchased Online
- Installation and Updating
- Remove Local Data and Reset Application
- How to Log in to Ingage Presentations
- Understanding the Ingage Presentations UI
- Compatibility
- How to Delete a Presentation
- How to Remove Presentations from Device Storage
- How to Get Help with In-App Purchases
- Tips for Building Your Best Presentation
- How to Make a Branded Template
- Organizing Your Content
- Adding a Gallery Page
- Asset (Video/Image/Audio) Compatibility
- Adding a Video Cover Page
- Compatible Mobile OSes and Browsers for the Web View
- How to Convert and Compress Video(s)
- Adding a Compare Page
- Adding Buttons
- Adding a Scrollmotion Page
- Adding Sections and Navigation
- Importing Designs to Ingage Presentations
- How to Add a Mailchimp Signup Page to your Presentation
- How to Add a Presentation to Your Website using a iFrame
- How to Restore Your Ingage Presentations Subscription
- How to Get Assets from Keynote
- How to Update the Ingage Presentations App on your iPad
- How to Activate Kiosk Mode
- How to Install Ingage Presentations for Desktop on your Mac
- How to Crop Photos & Videos in Ingage Presentations
- How to Cancel an Ingage Presentations In-App Subscription via iTunes
- How to Reset Your Password (Change Password)
- How to Find Your App Version on the iPad
- Presentations Overview
- How to Connect external devices or servers with Files on iPad
- Getting Support
- Adding a Deck & Grid Page
- Web Sharing URL Domain and Formatting
Troubleshooting Ingage iPad
Troubleshooting Steps
Issue syncing? Some things to note:
Presentations may be quite large. Depending on your network connection, you may need to give your Presentations time to sync. Some Presentations may be well over 1GB in size.
For cable-based in-home broadband connections, upload speed may be significantly slower than download speed. If you're working with large assets, you may need to give extra time for these uploads to the Ingage Cloud.
You can check your connection speed with apps or services like Speedtest by Ookla or Fast.com by Netflix.
Troubleshooting Steps
Restart the app
To quit the app, open the App Switcher, then swipe up on the app. To reopen the app, go to the Home Screen, then tap the app.
Remove the download of the Presentation
You may need to re-download the Presentation. Tap on the three-dot menu then tap on Remove Download. Then, re-download the Presentation.
Reset All Data
Logout of the app, uninstall Ingage, then re-install Ingage from the App Store and log back in.
Need more support?
Please contact support@ingage.io.