Accessing manufacturer accounts or tools in Ingage requires either redeeming an authorization code or obtaining permissions directly from the manufacturer. Follow the steps below to ensure seamless access and setup:
Redeeming an Authorization Code
To use an authorization code to gain access to a manufacturer's tool or account in Ingage, follow these steps:
Log in to your Ingage account and select your company profile from the available options.
Navigate to the Marketplace tab located within the platform.
Use the search function to find the manufacturer's tools or bundles (e.g., type "Manufacturer Name").
Select the applicable bundle or tool from the search results.
Locate the field for entering the authorization code, input the code provided by the manufacturer, and click Install to complete the integration.
Requesting Access to a Manufacturer's Account
If you need permission to view or access a manufacturer's account (e.g., Azenco) within Ingage, follow this guideline:
Contact the manufacturer directly.
Request the necessary permissions to gain access to the specific tools or account interfaces.
Await confirmation from the manufacturer before trying to proceed within the Ingage platform.
Troubleshooting Tips
Always ensure that the authorization code provided is valid and correctly entered.
If experiencing issues with accessing a manufacturer's account, verify that the permissions have been properly granted by your manufacturer.
For persistent issues, contact Ingage Support for assistance.
By following these instructions, you can ensure that you effectively access and utilize manufacturer accounts and tools within Ingage.