Why Use It?
No password to remember. Sign in with a code sent to the email address you already control — nothing to memorize or reset.
One-click login from the email itself. The sign-in email includes a login button that automatically opens the correct app based on where you requested the code, so you don't have to copy or paste anything.
Password login is still available. If you prefer a password, you can switch to the standard sign-in flow at any time.
Step 1: Request a Sign-In Code
On the Ingage login screen, enter your email address.
Select Email me a sign-in code.
Check your email for a message containing a 6-digit code.
Step 2: Sign In
Copy the 6-digit code from the email.
Paste the code into the Ingage login screen.
Select Verify and Sign In.
Alternatively, select the login button directly in the email — it will automatically open the correct app (Web, Desktop or iOS) based on where you requested the code, without needing to copy or paste the code.
Using a Password Instead
On the login screen, select Prefer to use password.
Enter your username and password as usual.
Select Sign In.
Single Sign-On Users
Magic Code Sign-In does not work with Single Sign-On. If your company uses SSO, continue to select Use Single Sign-On on the login screen and follow your organization's standard SSO process.
Key Details
Magic Code Sign-In is now the default sign-in method on Web, Desktop and iOS.
Codes are 6 digits and sent to the email address associated with your Ingage account.
The login button in the email automatically opens the correct app based on where the code was requested.
Requesting a new code replaces the previous one. Always use the code from the most recent email.
Password sign-in remains available via "Prefer to use password."
Magic Code Sign-In does not work with Single Sign-On.
Ingage Support cannot look up or generate a sign-in code for you. This is deliberate — it would be the same as handing out your password. Always request your own code from the sign-in page.
FAQ
Do I have to use Magic Code Sign-In?
No. Select "Prefer to use password" on the login screen to use your existing username and password instead.
What if I don't receive the code by email?
Check your spam or junk folder first. If the code still hasn't arrived, contact Ingage Support at support@ingage.io.
Does the login button in the email work on any device?
The login button opens the app matching where the code was originally requested — Web, Desktop or iOS.
Can I use Magic Code Sign-In with Single Sign-On?
No. Magic Code Sign-In does not support SSO. SSO users should continue signing in through the "Use Single Sign-On" button.
How long is the 6-digit code valid for?
Approximately 15 minutes.
Is there a limit to how many codes I can request?
There is no limit to how many requests can be made. The most recent code you receive is would be the only valid code.