To pre-empt such issues with Ingage Presentations on the Desktop, the below folder paths can be added to your antivirus’ exceptions list.
Note: If you’re unsure about adding exceptions to your antivirus product, please contact your IT administrator or your antivirus software provider for assistance.
Windows
C:\Users\UserName\AppData\Roaming\Ingage\
C:\Users\UserName\AppData\Local\Programs\Ingage\
macOS
/Users/UserName/Library/Application\ Support/ingage/
/Users/UserName/Library/Saved\ Application\ State/com.scrollmotion.ingage.savedState
Web Exception List
If you’re using an antivirus program that contains web-based exceptions, the following domains can be added to your antivirus web exceptions list: